Personal Data Privacy Policy – Astrolab Online Ltd

In accordance with the Personal Data (Privacy) Ordinance, Astrolab Online provides its customers with the following legal information.

Astrolab Online is committed to collecting and using your personal data in compliance with applicable laws and regulations concerning data privacy and confidentiality, particularly the PDPO.

This policy aims to inform you about:

• why and how we process your personal data,

• what rights you have,

• and how to exercise them.

This policy applies to data collected through Astrolab Online’s training activities and via the website www.online-freedomz.com.

Data Controller

Company Name: Astrolab Online
Contact Email: contact@online-freedomz.com

Types of Data Collected

We may collect personal information including, but not limited to:

• Name, address, contact details

• Business project declarations and operational procedures

• Payment information

• Details of subscribed services and contractual history

• Communication records

• Survey responses, feedback, and comments

• Technical navigation data (e.g., IP address, browser, etc.)

• Job applications, including CV data, salary expectations, and position sought

This data is collected when users:

• Create an account or submit a form

• Place an order or subscribe to services

• Browse our website

• Request to be contacted

• Upload files or send messages

• Contact support

• Post public comments

• Apply for a position or send a CV

Purpose of Processing

Your personal data may be used for the following purposes:

• Improving website functionality and performance

• Order and subscription management

• Customer relationship management and marketing

• Compliance with anti-money laundering laws and other legal obligations

• Handling complaints, requests, or disputes

• Enabling the exercise of data subject rights

Legal Basis for Processing

Astrolab Online processes your personal data where:

• You have given explicit consent

• The data is necessary for the fulfillment of a contract

• The processing is required by law or regulation

Data Recipients

Your personal data may be accessed by:

• Astrolab Online internal staff

• Subcontractors and trusted service providers (e.g., IT, hosting, accounting, legal, CRM)

• Authorized third parties such as regulatory bodies or auditors

• External partners when required to fulfill your request or order

Retention Period

• Order-related personal data: retained for 5 years

• Unanswered quote requests: retained for 15 days

• Legal or regulatory obligations may justify extended retention

Your Rights Under the Law

Under the PDPO, you have the following rights:

• Access: Request a copy of your personal data

• Correction: Request correction of inaccurate or incomplete data

• Erasure (where applicable): Request deletion where justified

• Objection: Object to data use for direct marketing

• Withdrawal of Consent: Revoke consent at any time for non-essential processing

To exercise any of these rights, please contact us at:
📧 contact@online-freedomz.com

Cookie Policy

Cookies may be used to:

• Improve your user experience

• Enable personalized support

• Track website navigation and improve advertising relevance

• Facilitate social media sharing

You can choose to disable cookies, but some site features may not function optimally.

Customer Consent

By reading this policy, the customer may give consent to the collection and processing of their personal data by Astrolab Online:

Consent: ☐ YES  ☐ NO

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the company jurisdiction.

📝 Disclaimer

This document is a translated and adapted version. Some phrasing may differ from the original language. Please contact us for clarification if needed.